LIMITED LIFETIME WARRANTY
Zombieracks Prides Itself In Providing High-Quality Cargo Racks Designed To Meet Your Cargo Transportation Needs. We Stand Behind The Durability And Performance Of Our Products And Are Pleased To Offer A Limited Lifetime Warranty To Our Valued Customers.
Limited Lifetime Warranty Coverage
We Offer This Limited Lifetime Warranty To The Original Purchaser Of The Cargo Rack, Covering Defects In Materials And Workmanship Under Normal Use And Conditions. This Warranty Begins From The Date Of Purchase And Extends For The Lifetime Of The Product.
Under This Warranty, Zombieracks Will, At Its Sole Discretion, Repair Or Replace The Cargo Rack Or Any Part Thereof Found To Be Defective Due To Faulty Materials Or Workmanship. We Are Committed To Ensuring That Your Cargo Rack Continues To Perform As Intended.
What's Not Covered
This Limited Lifetime Warranty Does Not Cover Damages Or Defects Resulting From:
- Misuse, Abuse, Or Improper Installation.
- Accidents, Collisions, Or Other External Impacts.
- Modifications Or Alterations To The Product.
- Normal Wear And Tear, Including Scratches, Dents, Or Cosmetic Issues.
- Damage Caused By Improper Maintenance Or Failure To Follow Our Care And Maintenance Instructions.
How to Make a Warranty Claim
To Initiate A Warranty Claim, Please Contact Our Customer Service Team At Info@Zombieracks.com And Provide The Following Information:
- Your Name and Contact Information
- Proof Of Purchase (Order Number Or Detailed Receipt If Purchased From An Authorized Zombieracks Dealer)
- A Detailed Description Of The Issue Or Defect
- Clear Photographs Illustrating The Problem
- Our Customer Service Team Will Guide You Through The Claim Process, Including Return Instructions If Necessary.
After Reviewing Your Claim, Zombieracks Will Determine Whether It Falls Within The Warranty Coverage. If Approved, We Will Either Repair Or Replace The Defective Part Or Product, As Per Our Discretion.
To Ensure The Validity Of This Limited Lifetime Warranty, The Original Purchaser Is Responsible For:
- Proper Assembly And Installation Of The Cargo Rack, Following The Provided Instructions.
- Regular Inspection And Maintenance Of The Product To Prevent Issues.
- Providing Accurate And Complete Information When Making A Warranty Claim.
This Limited Lifetime Warranty Is Not Transferable And Applies Only To The Original Purchaser.
At Zombieracks, We Are Dedicated To Your Satisfaction And The Performance Of Our Cargo Racks. This Limited Lifetime Warranty Is A Testament To Our Commitment To Providing Quality Products. If You Have Any Questions Or Require Further Assistance, Please Contact Our Customer Service Team.
Rev. A 10/31/23