Shipping policy

Effective Date: October 31st, 2023

Thank you for choosing Zombieracks for your cargo rack needs. This Shipping Policy outlines the terms and conditions related to shipping and delivery of products from our online store.

1. Shipping Destinations:

We are proud to offer worldwide shipping. We can deliver our products to customers around the globe although these shipments will have to be coordinated directly with our sales team. Please contact us at 866-906-0930 or email info@zombieracks.com for help with international shipments.

2. Shipping Methods:

We offer various shipping methods to accommodate your needs. The available shipping options, delivery times, and associated costs will be provided during the checkout process. Please note that delivery times are estimates and may vary based on factors beyond our control.

3. Order Processing Time:

Orders are typically processed within 2 business days after payment is received. Please consider this processing time when estimating the delivery date.

4. Shipping Costs:

Shipping costs are calculated based on the selected shipping method, the destination, and the weight of the products in your order. These costs will be displayed during the checkout process.

5. International Shipping:

For international orders, please be aware of any potential customs duties, taxes, or import regulations that may apply to your location. These fees and requirements are the responsibility of the customer and may vary by country. Please contact us at 866-906-0930 or email info@zombieracks.com for help with international shipments.

6. Tracking Orders:

Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your shipment.

7. Delivery Times:

Delivery times may vary depending on your location and the selected shipping method. While we make every effort to ensure prompt delivery, please keep in mind that unexpected delays may occur due to factors such as customs clearance, weather conditions, or other external factors.

8. Shipping Address:

You are responsible for providing accurate and complete shipping information during the checkout process. We are not liable for any issues that arise from incorrect or incomplete shipping details.

9. Delivery Issues:

If you encounter any issues with your delivery, such as non-delivery, damage, or incorrect items received, please contact our customer support team at 866-906-0930 or email info@zombieracks.com. We will work diligently to resolve the matter promptly.

10. Unforeseen Circumstances:

In the event of unforeseen circumstances that affect our ability to fulfill your order, we will make every effort to communicate with you and address the situation. These circumstances may include but are not limited to natural disasters, strikes, or disruptions in the supply chain.

11. Changes to the Shipping Policy:

We may update this Shipping Policy periodically, and any changes will be posted on our website.

12. Contact Us:

If you have any questions or concerns regarding our Shipping Policy, please contact us at 866-906-0930 or email info@zombieracks.com

We appreciate your business and look forward to providing you with quality cargo racks and a smooth shipping experience at Zombieracks.